Applicable standard or regulation
(10 C.C.R. 2505-10 Section 8.611)

Transportation policy:

For any providers transporting clients as part of the services rendered the following is required prior to each trip. These are the same for any vehicles owned personally by a provider, a company, or a client.

    • Insurance coverage;
    • Safety equipment;
      • Child safety door lock must be available for clients who will open doors while the car is moving.
      • All applicable restraints for clients, such as car seat or adaptive equipment must be in use if it is required by law or the client’s service plan.
    • Vehicle condition and maintenance ;
      • A functional seatbelt must be available for all occupants in a vehicle
      • Windows must present and functional in alignment with the original car design
      • Vehicles must pass a general “road trip” check from an automotive specialist
      • All legal requirements for a vehicle to operate on the roadway must be update, such as but not limited to registration, functional / unbroken headlight and tail lights.
      • Manufacturecommended maintenance must be performed, including oil changes and component servicing or replacement.
      • A log of vehicle condition and maintenance work must be available upon request. The log should include:
        • Road trip inspection
        • Registration
        • Insurance
        • A history of maintenance performed
    • Emergency procedures ;
      • General Emergency
        • In the event of an emergency the provider will follow any specific plans in the service plan if they are available.
        • In the event of an emergency the provider will contact first responders and then the emergency contacts on the client’s case.
      • Assaults, Serious accidents and Illness
        • If possible attempt is create an environment that is safe and secure
        • Contact first responders to gain aide
          • Follow first aide, CPR, CPI training as applicable
        • As soon as possible contact emergency contact for client
      • Mechanical issues
        • If the event of mechanical issues the provider will contact their intended destination so that parties are aware of what is happening.
        • If clients are present in the car, then emergency contacts will be contacted with a notice of what is happening.
        • If the mechanical issue is something that the provider is able to address, such as a flat tire
          • Then the clients’ will remain in the vehicle while the provider makes the repair and the trip will continue
        • If the mechanical issue is something that the provider is unable to address
          • Then alternative transportation will be arranged, examples may be emergency contact for clients, another authorized provider, and if appropriate public transportation or a taxi service.
      • Severe weather and other natural disasters
        • Never drive on a water covered roadway
        • If there is an advisory of no travel except for emergency responders then clients’ should not receive transportation except in an emergency
        • Shelter in place whenever possible and update destinations and any clients’ family or carers
        • Follow all public announcement for safety recommendations
      • Missing persons
        • Request applicable aide immediately, including emergency responders, staff at location, good Samaritans, etc.
        • If with other clients make sure they are safe and secure and begin searching
        • While looking make phone calls to arrange care for any other clients
        • Contact family or carers for client who is missing and update them to what is going on
        • When client is found make sure they are safe and unharmed, If the family of client wishes, immediately return to family / residence for discussion of situation
        • If the client is harmed seek medical attention
        • If the client is not found, work with local emergency responders in local protocol
      • When more than one person is being transported
        • Attempt to create an environment that is safe and secure for all participants
        • Keep clients’ families or carers updated
        • Make arrangements for alternative client transportation if needed

    • Personnel qualifications;
      • A valid driver’s license
    • Use of aides;
      • If the client’s service plan has specific requirements in regards to transportation those requirements must be met prior to each trip
    • Volunteers;
      • Volunteers are under the same rules and regulations as any other provider and must be an official member of the client’s team to participate in transportation
    • Recordkeeping.
      • Contact notes for each session involving transportation will reflect the trip

Revision History:

Published 12/29/2016 by Serena Akinahew