Angels Service 
 

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The Legal Bit: Glad You're are Here

In order to have an interconnected network of providers we must have a foundation to build on. This foundation includes being connected to the state and having a series of rules and regulations. 


-If you are an agent, you must know and understand all of the policies and procedures in order to work as part of the whole so that our community is protected and that we can continue to grow. 

-If you are a recipient of services, either directly or a family member - these policies and procedures are a tool for you to use if you need to. All recipients must abide by policy and procedure as part of the terms of use for service provision. 


The Policies and procedures that begin with client respect are the foundation of Angels Service LLC and it's ability to offer the service of connecting agents and recipients. They may not be altered. 

By nature of the network that is Angels Service LLC, all agents (contractors, volunteers, etc.) are included under the title of Angels Service LLC whenever Angels Service LLC is named in a policy or procedure.

Applicable standard or regulation resources: 
Rules and Regulations  and  Rules and Regulations Chapter 26

One note of Standard Operating Procedures and Policies

Standard Operating Procedures 

IRSS Policies

IRSS Policies

HCA Policies 

HCA Policies

Policies Related to Day to Day Well Being

Infection control and Provider Health 6.16

Emergency Interventions

Safety Control Procedures

Emergency Preparedness Plan and Other Care Policy

Restraints

Policies Related to General Operation

Agency Communication 

Compliance with Law

Fraud, Waste and Abuse

Background Check Policy

Business Associate 

How We Manage Information

HIPAA

Policies Related to Care Based in a Provider's Residence

PRC: Provider Resident Care, For When Care is Provided in a Providers Home

Policies Related to Contracts and Agreements

Contract

Volunteer Agreement
Personnel Records and Requirements

Helping Hand Notice

Contract Violation Panel
Out of Compliance

Policies That Are Related Directly to Clients and Families

Setting the Scene: Client and Family Expectations
Client Respect
Client Rights
Grievances
Personal Funds

Conflict Resolution  

Policies Related Client Care

Verification of Service Requirement
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Client Initiation  / Departure Process 
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Result Monitoring
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Agency Navigation 

Policies Regarding Driving

Transportation

Policies Regarding Medication

Medication Policy

Policies Related to Reporting

MANE

Incidents

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