Agency Communication

Summary: Serena, Berta, and Thomas participate as a core team in order to share the caretaking duties of responding to our village (clients, providers, community, etc.) When you call 720-256-8875, depending on who is at the "desk" is who will be able to pick up the phone. We hope that each of you will develop a relationship with all of us. Of course, you may always request someone specific reach out to you, it just may be a longer wait depending on schedules. :)

 

  • Serena Akinahew, (Owner of Angels Service LLC )
    • Policy and Procedures
    • State Compliance
    • Research and Development
    • Rules and Regulations
    • Denied Claim Research and Resolution

  • Berta Vallejoes, (Berta Vallejoes LLC)- Resolution & Review
    • Result Monitoring
    • Client Concerns
    • Provider Concerns Regarding Clients
    • Remediation and Next Level Notifications
    • Intakes
    • HCA Management
    • Job Fairs and Community Outreach

 

  • Thomas Wilson, (Rhode Hawk Limited) - Data Management & Creative Director
    • Data Entry
    • Plan Updates
    • Service Authorizations
    • Creative Endeavors
    • Social Media Organization
    • Marketing and Merchandise
    • Referrals
    • Ambassador of Brightcare Alliance
    • Job Fairs and Community Outreach

 

  • Christianne Maldondo-Radar (Alegra Massage Agency LLC) and Dina Harris (Dina's Massage Agency)
    • Mentoring Massage Therapists

 

  • Susie Bonavia (Hoodle LLC) - Billing
    • Submission of State Claims
    • Submission of Alternate Funding Claims


  • Debra Wiggins (Volunteer) - Advocating
    • A helping hand and kind heart when needed